Getting Started

  1. Head to the Notepad.
    The Notepad screen in Smilenotes showing the left sidebar and note area
    Use the Notepad to write up treatment notes.
  2. Start typing the client’s name in the search field. Select the client to start a new note.
    Searching for a client in the top search field
    Search for the client and select them to link the note.
  3. Once you've linked a client, the outline person icon turns solid/fills in. The date of birth and age of the client is shown on screen.
    Client linked indicator showing a filled person icon with date of birth and age
    When linked, you’ll see key client details on screen.

Write the treatment note

  1. Select templates from the side menu to write notes.
    Selecting a treatment note template from the side menu
    Choose a template from the sidebar to begin.
  2. Customise the note by clicking interactive buttons or dropdowns. Click any section to add extra text.
    A treatment note template with buttons and dropdowns for quick selection
    Use buttons and dropdowns to customise the note.

Mark your note as complete

Once you've finished writing your note you'll need to mark it as complete.

  1. Click the checkbox on the Note tab to mark the note as finished.

Related articles

Next steps if you’re managing drafts, archiving, or adding charts.

Updated: 11 February 2026