Counselling session - counsellor with a client

Practice management software built for counsellors

Simple, secure and affordable software designed for counsellors, psychotherapists and talking therapists.

Faster session notes

Create structured session notes quickly using note templates - customise for your counselling and mental health work.

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Records in one place

Store intake forms, assessments, files and session notes securely in the client record. Say goodbye to paperwork and clutter.

See record keeping features

Easy Appointment management

Manage your diary with ease. Automated confirmations and reminders help reduce missed therapy sessions.

See scheduling features

Work anywhere

Run your practice from your mobile, tablet or computer — whether you're in-clinic or working remotely.

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Simple practice software for counsellors

Smilenotes helps you manage your counselling practice with secure notes, organised client files, and flexible scheduling—all in a clean, easy-to-use workspace.

Client records in one secure place

Keep everything together in a clean, easy-to-navigate workspace:

Session notes

Referral letters

Assessments, forms and agreements

No more searching through folders or paper record cards — everything is exactly where you need it.

Counsellor using Smilenotes on a laptop.

Works where you work

Perfect for counsellors and therapists offering in-clinic, remote or hybrid sessions.

Works on all devices

On your phone, tablet or laptop.

Paperless practice

Files and documents are organised and always available. So there's less paperwork, less clutter and less bulky storage.

Why Counsellors Choose Smilenotes

Simple

Our clean, intuitive interface keeps admin effortless. No clutter, no complex learning curve—just the features counsellors actually need.

Affordable pricing

Plans from £5/month make Smilenotes one of the most affordable counselling practice management systems in the UK.

We're UK based

Your data stays in the UK/EU and is fully aligned with UK GDPR and ICO expectations.

Secure Record system

All client information including session notes, personal details and attachments is encrypted. Two-factor authentication is available on all accounts.

Built by clinicians

Trusted by UK healthcare professionals since 2015.

Free unlimited support

Our friendly UK support team is always here to help. We reply quickly, provide real human support, and never send you through chatbot loops. Just simple, reliable assistance whenever you need it.

Trusted by healthcare professionals

Frequently Asked Questions

Counselling practice management software helps counsellors and therapists manage session notes, client records, appointments and everyday admin in one secure system. Smilenotes is designed to reduce paperwork so you can spend more time with clients and less time on admin.

Yes. Smilenotes is used by counsellors, psychotherapists and talking therapists across the UK. It supports confidential session notes, client records, appointment scheduling and secure document storage—without unnecessary complexity.

Yes. Smilenotes uses encrypted cloud storage, secure UK-based servers and optional two-factor authentication. Client data is handled in line with UK GDPR requirements, helping you meet your confidentiality and data protection obligations.

Absolutely. Smilenotes is cloud-based and works on desktop, tablet and mobile devices, making it ideal for in-clinic, remote or hybrid counselling practices.

Yes. You can create and customise note templates to suit your counselling style, session structure or theoretical approach. This helps keep notes consistent, clear and quick to complete.

Yes. Smilenotes offers transparent, affordable pricing starting from £5 per month, making it suitable for solo practitioners as well as growing practices. You can try it free for 30 days with no card details required.

No. Smilenotes is designed to be simple and intuitive. Most counsellors can start using it straight away, and free unlimited support is available if you need help.

Free for 30 Days

Try Smilenotes with no commitment and no card details.