Update schedule settings

Who can change these settings? : Account Owners or Admin users can update schedule settings.

Firstly ensure the correct location name is selected. Use the dropdown menu on the schedule to change this if you have more than one location.

Schedule settings page showing diary increments and opening times
Appointment diary showing practice location selector.
  1. Go to Settings
  2. Select Schedule from the side menu
  3. Click Schedule settings
Schedule settings page showing diary increments and opening times
Schedule settings showing diary increments and opening times.

Schedule Grid

This setting changes the diary increments which determines how the appointment diary is divided into time slots.

For example, if you choose 15-minute increments, each hour in the diary will be split into four 15-minute slots.

Opening Times

Opening times define the overall opening and closing hours for your practice. These times control the visible range of the appointment diary.

  1. Set your preferred opening and closing times
  2. Click Save changes
  3. Log out of Smilenotes and log back in to ensure the updated opening hours appear in the appointment diary

Working Hours (personal availability)

Working hours control your individual availability within the diary. These are separate from practice opening times and allow you to define when you are personally available for appointments.

Set up working hours (personal availability)

Updated: 3 February 2026