USER GUIDES
Require all users on your account to use 2-factor authentication
To enhance your Smilenotes account security, requiring every user to enable and utilise two-factor authentication (2FA) upon signing in is paramount. Although Smilenotes servers and infrastructure are highly secure, unauthorised access could occur if an individual obtains your email address and password.
Two-factor authentication helps protect your account and patient data. Every user has a unique email and password, and two-factor authentication (2FA) adds another layer of security. This "second factor" requires the person signing in to also have their mobile phone with a 2FA app installed. A unique code is generated from this app to complete the sign-in process.
Mandatory two-factor authentication (2FA) is the most effective way to secure your Smilenotes account, preventing unauthorized access. While it adds an extra step to the sign-in process, the enhanced security outweighs this minor inconvenience.
Impact of making 2FA mandatory
Users that already have 2FA set up won’t notice anything when enabling the requirement. Users wishing to access your account who didn't have set up 2FA earlier, will temporarily loose their ability to access any content managed by your account until they enable 2FA.
-
All users will receive an email notifying them that 2FA is now required for the account and a link to enable 2FA.
-
When logging in to the account, users who did not yet set up 2FA, will be prompted to do so in order to continue.
Enforcing 2FA for Your Account
-
Once you've enabled 2FA for your own account, a new option will appear "Require all members to enable two factor authentication".
-
Use the switch to activate this setting.
Now any team member added to your account must use two-factor authentication to access the data within your account.